What to do about coverage denials....

A recent article in the Columbus, OH Business Journal discussed what businesses should do if coverage is denied on a claim that is submitted to a carrier. Although the writer focused on Ohio law, the article gave some excellent advice to business owners in any state, not just Ohio. In a nutshell, ask questions about why the claim has been denied and share information with the adjuster. There are a lot of gray areas when determining coverage and handling claims - it is not a black and white kind of business. Each claim is different and there are a variety of circumstances that can affect coverage. Contact the adjuster to find out why coverage is being denied to make sure everyone has the same set of facts. A little "push back" sometimes does the trick. For the full article, please click here.